At Paradox, our mission is to provide our customers with personalized service, to manufacture innovative and quality products, and to continually build a strong team consisting of our customers, employees, and suppliers. We see this team as one team committed to move forward together, with one unique and common goal.
As a private company, we are not driven by short-term profit or concerned with stock pricing. We are proud to operate in a more traditional manner; our fuel is our passion towards developing innovative products, all the while fulfilling our customeršs wishes and listening to their feedback.
Our products are sold only to and through our loyal distributors in over 100 countries, most of them exclusive Paradox distributors. This approach ensures that they receive our undivided attention.
We are not driven by sales, but by supporting our distributors and dealers with the best service and products. We are proud to be able to say that 90% of distributors and most of our suppliers that started with us in the 1980šs are still our loyal customers today.
Every year, we invest heavily into our research and development department. We are always focused on the future. Our goal is to constantly refine our products and adapt to changing technologies and new standards of living. The steadily growing R&D team at Paradox Innovation is continually challenged to create products that are innovative, easy to use, and stand out - both technologically and aesthetically.
Since 1989, these goals have driven the development of revolutionary products. We started with an impressive line of motion detectors whose patents are still used in our products today. In 1996, we introduced the Digiplex series of security systems, featuring our encrypted expandable bus system. In 2001, we introduced an extensive range of wireless systems, including the award-winning Magellan all-in-one console. Over the last few years, our focus has shifted progressively towards software development. In 2007, we revamped and shifted many products to new platforms, including the MG, SP and EVO series. We also introduced advanced communication modules using GSM and IP, and in-field firmware upgradeable hardware. We are also proud of our history, and showed it by re-introducing the Elegance a beautifully styled motion detector that we first produced 20 years ago.
With personalized service and innovative technology since 1989, the Paradox team works together with our customers and suppliers to reach our goals!