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Technical Support

The goal of Paradox's Technical Support is to provide professional technical assistance to all our customers within an acceptable time frame. Our mandate is to answer each and every call as quickly and effectively as possible, and to answer all e-mail requests within one business day.

Distributor Support


United States Installer Support:

Monday to Friday,
8 AM to 6 PM, Central Standard Time
USA: (870) 879-2400
USA Email:
CSD Website:
Frequently Asked Questions

Frequently Asked Questions Before contacting technical support, take a look at our list of frequently asked questions regarding Paradox products.

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Product Info & Firmware

Product Info & Firmware Paradox technical notices will provide you with the most up-to-date most up-to-date product information and firmware on all our products.

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  Esprit PGM Center

Esprit PGM Center Need to program a PGM? See our list of over 1000 ways to program a PGM on an Esprit control panel.

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