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General help
 
 
Limitations of Alarm Systems
 
It must be understood that while your PARADOX alarm system and product(s) are highly advanced and secure, they do not offer any guaranteed protection against burglary, fire or other emergency (fire and emergency options are only available on certain PARADOX models). This is due to a number of reasons, including by not limited to inadequate or improper installation/positioning, sensor limitations, battery performance, wireless signal interruption, inadequate maintenance or the potential for the system or telephone lines to be compromised or circumvented. As a result, PARADOX does not represent that the alarm system and/or the product(s) will prevent personal injury or property, or in all cases provide adequate warning or protection.

Your security system together with this product should therefore be considered as one of many tools available to reduce risk and/or damage of burglary, fire or other emergencies, such other tools include but are not limited to insurance coverage, fire prevention and extinguish devices, and sprinkler systems.

We also strongly recommend you to regularly maintain your security systems and stay aware of new and improved PARADOX products and developments.

Warning for Connections to Non-Traditional Telephony (eg. VoIP)
PARADOX security system was designed to work effectively with traditional telephone systems. For those customers who are using a PARADOX alarm panel connected to a non-traditional telephone system, such as "Voice Over Internet Protocol" (VoIP) that converts the voice signal from your telephone to a digital signal traveling over the Internet, you should be aware that your security system may not function as effectively as with traditional telephone systems.

For example, if your VoIP equipment has no battery back-up, during a power failure your system's ability to transmit signals to the central station may be compromised. Or, if your VoIP connection becomes disabled, your telephone line monitoring feature may also be compromised. Other concerns would include, without limitation, Internet connection failures which may be more frequent than regular telephone line outages.

We therefore strongly recommend that you discuss these and other limitations involved with operating a security system on a VoIP or other non-traditional telephone system with your installation company. They should be able to offer or recommend measures to reduce the risks involved and give you a better understanding.


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